FAQ

Frequently Asked Questions

  1. Is PCI doing treatment in person?

As of March 2020, PCI conducts all intensive and non-intensive outpatient treatment virtually, via the Zoom platform – individual and group sessions. Once it is safe to do so, given CDC and state guidelines and the increases in vaccination, PCI will safely open in person with hospital-grade air purifiers and sanitation stations, while enforcing mandatory use of masks and proper distancing.

  1. Are consultations free?

You may call and speak with us at any time before your admission to ask questions or talk with our clinical director. However, the initial evaluation, like other types of services, will be billed to your insurance (or other payment option you provide) and is priced according to the time it necessitates. PCI employs a biopsychosocial assessment, which will entail an in-depth look at different aspects of your condition and experience. It will be conducted by one of our experienced professionals that are Psy.D and Ph.D. based.
Upon the completion of the clinical intake, you will be admitted into our program. To explore if treatment with PCI is right for you, call us now. An office representative will answer any questions you may have and connect you with our clinical director to provide a potential framework for treatment.
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  1. What services are included in the Intensive Outpatient Program (IOP)?

PCI’s IOP program is three hours per day, three days per week (Mondays, Wednesdays, and Fridays). Depending on your availability, you can attend sessions either in the morning or evening track. Based on your needs, services all-inclusive to the IOP program are as follows: Group Psychotherapy with various focuses, Individual Psychotherapy, Family Psychotherapy, Couples Therapy, Career and Vocational
Counseling, and Psychological Testing.
Treatment

  1. How much does treatment cost?

Contact our office now to explore what level of treatment is right for you and how much it would cost, whether through insurance or otherwise.
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  1. Are Telehealth services priced the same?

Yes, however, insurances are adequately covering IOP services due to the nature of the pandemic. Also, we are in-network with Anthem Blue Cross.

  1. Does PCI accept my insurance?

PCI accepts most plans with insurance providers, including but not limited to: Anthem Blue Cross, Blue Shield, United Healthcare, Aetna, and Cigna. PCI is also in-network with Anthem Blue Cross for our Intensive Outpatient Treatment Program (IOP). Call us now and speak with an office representative who can check your insurance eligibility in real-time, and verify your full benefits within a day’s time.

  1. I don’t have insurance – Can I pay for treatment in cash?

Yes, depending on the level of treatment that’s right for you, PCI can create a payment plan specific to your course of treatment, personal circumstance, or financial hardship.

  1. What treatment modalities are offered?

PCI’s groups encompass a wide variety of treatment modalities and specialties that include CBT (Cognitive Behavioral Therapy), DBT (Dialectical Behavioral Therapy), Art Therapy, Mindfulness, Relapse Prevention, Early Recovery Skills, Interpersonal Development, Relationship Dynamics, Mindfulness with Body and Food, and more.

  1. What conditions does PCI treat?

PCI treats various conditions, including substance abuse and co-occurring disorders such as anxiety and depression, or mental health conditions and mood disorders like Bipolar Disorder. PCI is a dual-diagnosis facility. Therefore we offer different tracks of services depending on your situation – whether centered on substance use, or mental health issues. Recovery and wellness require a holistic approach that centers on both the primary diagnosis and anything that may contribute to it in your life and in your past. You can speak with our clinical director today to explore which track might be best for you and which provider might best suit your needs on an individual level.
Conditions We Treat

  1. Does PCI offer Couples therapy or Family therapy?

Yes, PCI’s clinicians are trained in both couples and family therapy. These sessions can occur on an outpatient basis, but are also inclusive to the Intensive Outpatient Program (IOP). In other words, if there is a need for family or couple’s therapy amidst your treatment for substance use or mental health in our IOP program, you will be able to include these sessions in the schedule and cost of your overall treatment.
Our Team

  1. How long is the IOP program?

The Intensive Outpatient Program (IOP) is completed in approximately 3 months time, or otherwise when the objectives of the initial Treatment Plan and Treatment Updates are fulfilled. From this point, clients “step down” to the Outpatient (OP) level of care, which is less intensive and offers services at a lower frequency. This allows patients to solidify their progress and skills for recovery (through specific groups and Vocational Counseling), and thus encourage healthy reintegration into society.

  1. Does PCI offer residential living?

No, PCI is an outpatient facility and offers treatment to clients while living either at home or in a sober living. PCI has a reliable network of treatment providers, including residential living, for which we refer patients to based on their condition and need.
Our Network

  1. Can I get treatment even though I’m working / a full-time student?

One of PCI’s objectives is to create attainable goals for those seeking treatment while working, going to school, or simply meeting their responsibilities. For this reason, PCI offers three potential tracks for treatment of either substance use or mental health diagnoses: during mornings and evenings, three days a week, three hours per day. Based on your capabilities and needs, PCI will create a weekly schedule to align with your treatment plan as well as your personal commitments.